Join our team

From front desk staff and 1909 servers to Adventure Centre guides and marina management, Tofino Resort + Marina is brimming with activity and opportunity. If you’re a service-oriented professional or simply a people person, send your application to: jobs@tofinoresortandmarina.com.

By submitting an application you are attesting that the information given is accurate. Due to the volume of applications we will only be contacting applicants that we feel are most compatible with our property.

Visa Requirements: You must be legally eligible to work in Canada. Tofino Resort + Marina is unable to assist candidates in obtaining Canadian work authorization.

*At this time, we are only considering candidates who are Canadian Citizens, Permanent Residents or Temporary Foreign Workers who are already in Canada with valid working status.

Current Opportunities

Head Adventure Guide

Those who love Tofino’s coastline are well acquainted with the adventure that comes along with this rugged slice of Vancouver Island. From the safe and simple act of whale watching to the complex process learning how to drop into a wave, adventure sits at the center of what we do at Tofino Resort + Marina and we need someone to help our guests experience what is truly great about Tofino. Help us build a solid team of enthusiastic captains and deck hands to deliver memorable experiences for guests. The best part? Be the boss of your own Boston Whaler Conquest 315. Master it. Maintain it. Make it king of Clayoquot Sound.

Adventure calls. Will you answer?

 

Set in the heart of town, on the water, Tofino Resort + Marina is a comfortable and capable base camp for west coast adventure. We serve the authentic Tofino experience, from fantastic food to the famous fishing of Clayoquot to the surf breaks of Long Beach. And we want you to join us.

The only full-service resort situated downtown, on Tofino Inlet, offers 62 guest rooms located on the waterfront. We also own and operate Tofino’s largest private marina offering moorage for pleasure craft and yachts up to 130’ along with our onsite Marine Adventure Centre which offers bear and whale watching tours, fishing, hot spring tours, paddle boarding, free diving and our onsite public fitness centre Tuff Fit.  At Tofino Resort + Marina we are inspired by adventure, and we are seeking the next adventurous employee to join our team in beautiful Tofino, British Columbia.

Job Summary

As the Adventure Head Guide, you are often the first face customers see as they step onto the dock, ready for adventure. The Adventure Head Guide is responsible for performing and overseeing all aspects of Adventure Tours. This is a great position for someone with a passion for adventure who enjoys bringing guests along for the rise. Adventure awaits.

 

About the role:

Duties and Responsibilities:

  • Deliver highest level of professionalism and customer service for all tour, moorage and hotel guests encountered
  • Manage Boston Whaler ‘interceptor’ 315 including captaining tours, reporting and facilitating maintenance as required. Tuna fishing to freediving to whale watching
  • Manage captain team and support daily vessel and captain scheduling, communicate with office regarding shifts and scheduling
  • Client management – connecting with private charter guests prior to arrival to tailor adventure based on guest experience and environmental conditions.
  • Create daily fishing forecast to share with front line team.
  • Create and Assist with implementation of departmental safety procedures and co-deliver scheduled training exercises
  • Prepare vessel and equipment required for tour
  • Safely operate TRM vessels to deliver wildlife, adventure and fishing tours and provide high quality tour experience for guests
  • Maintain cleanliness throughout assigned boat
  • Lead by example and manage captains including ensuring high standards by all captains and maintenance is reported quickly and resolved.
  • Follow Transport Canada and TRM marina rules and SOPs including spill response guidelines
  • And all other duties as required

About you: 

  • Inspired by Adventure   
  • Enjoy working with the public, passion for the ocean and outgoing  
  • Very organized and reliable 
  • Experience as fishing captain (Minimum 3 year) 
  • Experience delivering high level private tours 
  • Strong customer service and communication skills 
  • SVOP, MED A3, Marine Basic First Aid &CPR and ROC-M  
  • Strong work ethic & ability to take initiative 
  • Physically fit 
  • Knowledge of Clayoquot sound 

Preferred: 

  • PFI certified an asset 
  • Master Limited (Under 60GT) an asset 

 

Benefits:

  • 50% staff discounts at our on-site 1909 Restaurant and Hatch Pub
  • Free access to the gym (Tuff Fit on property)
  • Access to discounted Adventure tours and retail
  • Free use of rental boat fleet (excluding fuel)
  • Extended Health Benefits
  • Friends and Family rate on hotel rooms
  • Staff accommodation
Dock Supervisor

The romance of boats, an allure of the open ocean, and getting paid to be on the water. A rewarding career in the marine industry is an attractive proposition to coastal residents, but how to get started? At Tofino Resort + Marina—right now—we are offering an opportunity to develop the required skills to become a captain. That’s right. Someone will call you captain, Cap’n.

Be the leader you know you are capable and learn how to provide valuable support in running the Marina department’s important dock team. We love the ocean enough to make a career on it. Do you?

 

Set in the heart of town, on the water, Tofino Resort + Marina is a comfortable and capable basecamp for west coast adventure. We serve the authentic Tofino experience, from fantastic food to the famous fishing of Clayoquot to the surf breaks of Long Beach. And we want you to join us.

The only full-service resort situated downtown, on Tofino Inlet, offers 62 guest rooms located on the waterfront. We also own and operate Tofino’s largest private marina offering moorage for pleasure craft & yachts up to 130’ along with our onsite Marine Adventure Centre which offers bear & whale watching tours, fishing, hot spring tours, paddle boarding, free diving and our onsite public fitness centre Tuff Fit.  At Tofino Resort + Marina we are inspired by adventure, and we are seeking the next adventurous employee to join our team in beautiful Tofino, British Columbia.

 

Job Summary

As the Dock Supervisor, you supervise the team that are the face of adventure at our resort, and often the first face customers see as they step off the boat of float plane, ready for adventure.  The Dock Supervisor is responsible for performing and overseeing all aspects of the Dock while on duty. A good knowledge of both the dock and Adventure desk duties is also essential. This is a great position for someone looking to grow into a management or Senior Captain position in the tourism industry. Adventure awaits.

 

About the role:

Core Job Responsibilities & Duties

  • Supervise dock team, support Adventure Centre team and assist in Marine Adventure Centre as required
  • Supported by Adventure + Marine Operations Manager ensure property and assets are maintained, monitored and presented in a manner that is keeping with the marina standards and marina asset maintenance schedule
  • Support Head Adventure Guide and Captains to prepare vessel equipment for tours, fishing and ultimate adventures
  • Oversee daily dock operations and ensure any maintenance issues or concerns are reported to management immediately (fuel, receiving and departing boats)
  • Create, implement and deliver marina policies and procedures, ensuring that all marina staff conduct their duties in the same manner lead by example
  • Managing customer experience including customer feedback
  • Assist in moving boats as required
  • Opportunity to develop skills as captain (included in captain training exercises)
  • Learn and use TRM software

 

Daily Dock duties including:

  • Greet guests, TRM vessels and float planes, help dock and ensure guests are moored in the correct slip and assist with fish totes and show the onsite facilities including ice room, guest showers and washrooms
  • Prepare guests for tours and take to TRM vessel
  • Follow Transport Canada and TRM marina rules and SOPs including spill response guidelines
  • Rental boat program checking boats/guests in and out
  • Keep docks and moorage facilities clean and well maintained
  • Assist in charter office if needed

 

About you:

  • Inspired by Adventure
  • Enjoy working with the public, passion for the ocean and outgoing
  • Very organized and reliable
  • Knowledge/experience in the fishing/boating industry
  • Strong sales and customer service skills
  • Good communication skills
  • Good knowledge of Microsoft Office Suite (Word, Outlook, Excel)
  • Grade 12 Diploma or equivalent
  • Ability to supervise, delegate and follow up on task completion
  • SVOP, MED A3, Marine First Aid and ROC-M are an asset
  • Must be able to lift heavy objects (e.g., totes loaded with fish)
  • Must be able to take direction well
  • Knowledge of Clayoquot sound and experience operating a boat an asset

 

Benefits:

  • 50% staff discounts at our on-site 1909 Restaurant and Hatch Pub
  • Free access to the gym (Tuff Fit on property)
  • Access to discounted Adventure tours and retail
  • Free use of rental boat fleet (excluding fuel)
  • Extended Health Benefits
  • Friends and Family rate on hotel rooms
  • Staff Accommodation for the right candidate
Adventure Centre Supervisor

Set in the heart of town, on the water, Tofino Resort + Marina is a comfortable and capable base camp for west coast adventure. We serve the authentic Tofino experience, from fantastic food to the famous fishing of Clayoquot to the surf breaks of Long Beach. And we want you to join us.     

The only full-service resort situated downtown, on Tofino Inlet, offers 62 guest rooms located on the waterfront. We also own and operate Tofino’s largest private marina offering moorage for pleasure craft & yachts up to 130’ along with our onsite Marine Adventure Centre which offers bear & whale watching tours, fishing, hot spring tours, paddle boarding, free diving and our onsite public fitness centre Tuff Fit.  At Tofino Resort + Marina we are inspired by adventure, and we are seeking the next adventurous employee to join our team in beautiful Tofino, British Columbia. 

 

Job Summary 

We are seeking an enthusiastic and dedicated Marine Adventure Centre Supervisor to join our Adventures Team. This position is responsible for performing and overseeing all aspects of the Marine Adventure Centre (MAC) while on duty and provides support to the Adventure + Marine Operations Manager on a range of matters including reporting and inventory. A good knowledge of both the dock and Adventure desk duties is also essential. This is a great position for someone looking to grow into a management position in the tourism industry. Adventure awaits. As the Marine Adventure Centre Supervisor, you supervise the team that are the face of adventure at our resort, and often the first face customers see as they step off the boat of float plane, ready for adventure.   

 

Role responsibilities  

  • Oversee daily MAC operations, supervise MAC team effectively and support dock team as required 
  • Conduct monthly inventory count   
  • Assist on dock if needed 
  • Managing customer experience including customer feedback 
  • Carries out regular performance reviews and staff meetings supported by the Adventures + Marine Operations Manager 
  • Create, implement and deliver marina policies and procedures, ensuring that all marina staff conduct their duties in the same manner lead by example 
  • Learn and use TRM software 

 

Daily MAC responsibilities including  

  • Responsible for promoting and selling various adventure tours and packages, including Whale Watching, Bear Watching, Hot Springs Cove or Fishing trips  
  • Responsible for checking in/out moorage, tours, hotel guests, float plane flights and rental vessels and equipment  
  • Operating the POS system to process all sales related to marina and hotel including retail 
  • Ensure clear communication and tour planning to enable delivery of safe and enjoyable tours including booking captains, VHF communication and accurate waivers completion 
  • Assisting with tying up Float Planes and TRM tour vessels as required   
  • Answer phone calls and email enquiries 

 

Selection Criteria 

  • Inspired by Adventure   
  • Enjoy working with the public, passion for the ocean and outgoing   
  • Very organized and reliable  
  • Good communication skills  
  • Ability to supervise, delegate and follow up on task completion  
  • Good knowledge of Microsoft Office Suite (Word, Outlook, Excel)  
  • Excellent written and verbal skills 

 

Qualifications and Experience 

Required 

  • Knowledge of boating practices and boating knots 
  • Strong sales and customer service skills  
  • Grade 12 Diploma or equivalent  

Preferred 

  • Eco-tourism/marine background an asset  
  • Experience with Marina Controller or WebRezPro software an asset  
  • Retail and inventory management experience an asset 
  • Knowledge of Clayoquot sound and experience operating a boat an asset  
  • ROC-M are an asset 

 

Benefits: 

  • 50% staff discounts at our on-site 1909 Restaurant and Hatch Pub 
  • Free access to the gym (Tuff Fit on property) 
  • Extended Health Benefits  
  • Friends and Family rate on hotel rooms and adventure tours  
  • Staff Accommodation available for the right candidate 
Marketing Coordinator (part-time, start date April 15)

Are you inspired by adventure? Are you looking to live on the wild west coast of Canada?   

Tofino Resort + Marina is an adventure-focused resort located on the waterfront in beautiful Tofino, British Columbia, and is also the proud home of 1909 Kitchen and The Hatch Waterfront Pub. Set in the heart of town, on the water, Tofino Resort + Marina is a base camp for adventures of all types. We serve the authentic Tofino experience, from the food to the fishing to the surf breaks of Long Beach.   

Now we need someone to tell our story. Are you dynamic, motivated, and eager to learn about marketing? Have you been looking for a way to live, work and play in Canada’s premier west coast destination? If so, we have the gig for you. But, only if you’re as crazy about adventure as we are.  

 

About the Role. 

We want to build an incredible team for an incredible purpose.                                                                                                                    

Reporting to the Marketing Manager, the Marketing Coordinator performs a variety of marketing, communications and administrative tasks to execute on the marketing plan. We are looking for a creative team player who enjoys collaborating on projects to build a company’s brand, drive sales and enhance the customer experience. This role is an execution role, and will require that you be very organized, that you follow-through on your initiatives and that you make sure you keep all the balls in the air. This role would be perfect for someone with 1-2 years of previous marketing experience looking to grow and learn about online and offline marketing. You will have the chance to work on multiple channels, multiple projects, and you’ll be accountable for some while learning about the others.  

Our marketing team is small, but we are curious, humble, driven, compassionate, tenacious, autonomous, friendly, independent, collaborative, communicative, supportive and self-motivated. We want to work with people who love marketing but who are also interested in making Tofino a better place for its community and the environment. The ideal candidate is outcomes-focused, a self-starter who proactively identifies and solves problems and continuously seeks ways to move our entire marketing team forward.  

  • You get it. Like, really, really get it. Tuned in, tapped in, smarter than the rest…but humble enough to not say it. 
  • You’re all in. You want your results to speak for themselves. 
  • Are you community-minded? We want Tofino to flourish as richly as Tofino Resort + Marina. When the tide rises, it floats all boats.    

If this sounds like a good fit for you, why not say hello?  

 

What You Do. 

  • Liaison between Marketing Manager, TRM staff and our fabulous team of contractors (PR firm, Photographers, videographers, graphic designers and story tellers)  
  • Keep the community of Tofino and the world up to date with events. Work closely with the restaurants and room division to update the website content, Facebook events and local advertising. 
  • Familiarity with the latest social media technologies and basic understanding of graphic design principles 
  • Serve as primary social media executor developing original and curated content for posts, corporate marketing and sales material 
  • Manages day-to-day social media operations 
  • Developing local tactics to get the word out about our company and drive qualified traffic to our front door 
  • Have a little experience with – content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis – or be eager to learn. 
  • Build relationships with key local players to develop referral deals and drive business to TRM 
  • Work with Graphic Designer and Copy writer to develop all marketing collaterals (events posters, table toppers, Eventbrite, etc.) 
  • Provide support for all events (external and internal) 
  • Provide live coverage of special events and other relevant programs on Instagram, LinkedIn and Facebook. 
  • Responsible for outreach and link building for the Tofino Resort + Marina website 
  • Responsible for managing and updating content on Tofino Resort + Marina website 
  • Support for the development of internal communications 
  • Special projects as necessary 

 

Required Knowledge, Skills & Abilities: 

  • Post-secondary education in Marketing or Communications 
  • 1 – 2 years of relevant experience minimum   
  • Autonomous and self-driven, ability to work independently with minimum direction 
  • Detail oriented, adaptable, proactive and strong prioritization skills 
  • Ability to work in a fast paced, deadline driven environment 
  • Proven ability to manage and drive social media engagement 
  • Excellent communication skills (writing and presentation) 
  • Ability to think creatively and innovatively 
  • Excellent knowledge of Social Media platforms and scheduling tools (Facebook, Instagram, Skedd Social) 
  • Keen understanding and appreciation of marketing strategy 
  • Experience in Adobe Creative Suite, an asset 
  • Experience with PPC ads, an asset 
  • Proficiency with content management systems such as WordPress, an asset 

 

Benefits:  

  • 50% staff discounts at our on-site 1909 Restaurant and Hatch Pub   
  • Free access to the gym (Tuff Fit on property)    
  • Friends and Family rate on hotel rooms and adventure tours 
Guest Services Supervisor

Are you Inspired by Adventure while wanting to live in the tall trees and salty seas of Canada’s wild west coast? A unique, exciting job opportunity awaits you in one of the world’s top destinations at Tofino Resort + Marina to help lead our Guest Services team while welcoming and guiding our guests to an adventurous and enjoyable Tofino experience.   

To be a successful Guest Services Supervisor, you will need to have strong written and verbal communication, decision-making and organizational skills.  

It is up to the Guest Services Supervisor to help train to all teammates working our Guest Service Operations. This includes training employees in using computer systems, selling our downstream adventure offerings, applying guest services techniques and handling telephone inquiries. They will also explain all hotel policies and pricing to Guest Services staff.  

Under the direction of the Hotel Operations Manager, the Guest Services Supervisor will: 

 

Job Description: 

  • Overseeing the daily operations of Guest Services: including team schedule, room reservations, arrivals, departures, room assignments and groups 
  • High level comprehension of all TRM products + additional offerings 
  • Competitive analysis reporting 
  • Contact person for all guests or team members who may be requiring immediate assistance from the Guest Services Supervisor, and/or follow up with guest concerns as necessary 
  • Contribute and assist in creating a positive atmosphere for learning & development for the Guest Services Team Members 
  • Be the liaison with wholesalers and third-party booking websites with reservations  
  • Accountability of transaction errors; liaising with the Accounting Department to ensure all errors are rectified 
  • Completion of administrative responsibilities required to maintain the smooth operation of the Guest Services Department 
  • Other duties as required 

 

Job Requirements: 

  • Experience with various OTA extranets 
  • Night Audit experience is an asset 
  • Exemplary customer service skills 
  • Minimum 2-year experience in Hotel Guest Services 
  • Excellent interpersonal, verbal and written communication skills are needed 
  • Strong organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem-solving skills are necessary 
  • Working knowledge of WebRez and Microsoft Office an asset 
  • Must enjoy shift work and be able to work evenings, weekends and holidays 
  • Valid Class 5 Driver’s License an asset 

 

Benefits: 

  • 50% discounts at our on-site F+B facilities 
  • Free gym membership, Tuff Fit on property 
  • Extended Health Benefits 
  • Friends + Family rate on hotel rooms and adventure tours 
  • Staff accommodation for the right candidate 
Night Auditor

Are you Inspired by Adventure while wanting to live in the tall trees and salty seas of the wild west coast of Canada? A unique, exciting job opportunity awaits you at Tofino Resort + Marina.

Tofino Resort + Marina is looking for a Night Auditor, to help round out the Guest Service team while welcoming and guiding our guests to an adventurous and enjoyable Tofino experience.

Tofino Resort + Marina is an adventure-focused resort with 62 rooms located on the waterfront and is also the proud home of 1909 Kitchen and The Hatch Waterfront Pub. Set in the heart of town, on the water, Tofino Resort + Marina is base camp for west coast adventure. We serve the authentic Tofino experience, from fantastic food to the famous fishing of Clayoquot to the surf breaks of Long Beach. And we want you to join us.

The Night Auditor is the sole worker during the evening hours and is expected to maintain the standards and safety at Tofino Resort + Marina. Must possess exemplary telephone skills, math skills and must thrive on providing customer service excellence.

 

Night Auditor Responsibilities:

  • Report to the AGM and Accounting Department.
  • Shift from 11pm-7am.
  • Responsible for all daily balancing, posting and nightly controls pertaining to the departments at Tofino Resort + Marina.
  • Verify charges posted from POS software reached the correct guest folio account, supported by documentary evidence and no missing signatures.
  • Run end of day process in property management software (PMS) and final balancing of departments.
  • Guest Services, check-in, check-out. Answer reservation calls & posting to guest accounts.
  • Complete knowledge of emergency procedures.
  • Verifies that room rates are correct and posts those rates to guest accounts.
  • Monitors the current status of coupon, discount, and other promotional programs.
  • Tracks room revenues, occupancy percentages, and other front office statistics.
  • Prepares a summary of cash, check, and credit card activities.
  • Summarizes results of operations for management.
  • Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
  • Knows how to operate PMS (WebRez) and other front office equipment’s.

 

Job Requirements:

  • Minimum one year of Guest Service experience, experience handling cash, accounting procedures, and general administrative tasks
  • Valid Class 5 Driver’s License
  • Must be authorized to legally work in Canada.

 

Benefits: 

  • Competitive wage
  • 50% staff discounts at our on-site food and beverage facilities
  • Free access to the gym (Tuff Fit on property)
  • Access to discounted Adventure tours
  • Extended Health Benefits
  • Friends and Family rate on hotel rooms and adventure tours
  • Staff accommodation
Guest Services Agent

Do you love working with new people and helping them have a great time? In Tofino, we attract a global audience of adventure seekers who want more west coast flavour in their life. As the guest service agent, you are responsible for assisting them in finding that flavour. Fortunately, we live in the perfect spot to make it happen. Reporting directly to the Guest Service Manager, this position is responsible for representing the resort through all stages of the guests stay.  

Tofino Resort + Marina is an adventure-focused resort located on the waterfront in beautiful Tofino, British Columbia, and is also the proud home of 1909 Kitchen and The Hatch Waterfront Pub. Set in the heart of town, on the water, Tofino Resort + Marina is a base camp for adventures of all types. We serve the authentic Tofino experience, from the food to the fishing to the surf breaks of Long Beach.   

  

Core Job Responsibilities & Duties  

  • Process guest arrivals and departures, including all necessary payments  
  • Providing accurate information in ensuring the sales of rooms to maximize resort revenue 
  • Maintain full comprehensive knowledge of room locations, features, rates, packages, and   property offerings  
  • Responsible for all aspects of the front office and rooms while on shift  
  • Assist with check in/out process of groups and tours  
  • Effectively handle, investigate, and resolve and guest concerns that may arise in a professional and timely manner  
  • Handle phone, email, and online reservations and inquires  
  • Maintain knowledge of Resort operation hours  
  • Interact effectively with Guests and Staffs to create a positive Resort experience  

Job Requirements/Qualifications:  

  • Previous Front Desk or Guest Services experience an asset  
  • Pleasant personality and excellent personal presentation  
  • Computer literate in Microsoft Office programs  
  • Flexibility with shifts is a must  

Benefits:   

  • 50% staff discounts at our on-site food and beverage facilities   
  • Free access to the gym (Tuff Fit on property)   
  • Access to discounted Adventure tours   
  • Extended Health Benefits   
  • Friends and Family rate on hotel rooms  and adventure tours  
  • Staff Accommodation for for the right candidate
Housekeeper (various start dates)

At Tofino Resort + Marina we are inspired by adventure, and we are seeking the next adventurous employee to join our team in beautiful Tofino, British Columbia. Tofino Resort + Marina is an adventure-focused resort with 62 rooms located on the waterfront and is also the proud home of 1909 Kitchen and The Hatch Waterfront Pub. Set in the heart of town, on the water, Tofino Resort + Marina is a comfortable and capable base camp for west coast adventure. We serve the authentic Tofino experience, from fantastic food to the famous fishing of Clayoquot to the surf breaks of Long Beach. And we want you to join us.  

 

Job Description: 

Core Job Responsibilities & Duties 

  • Clean Guest Rooms daily while adhering to company standards of room cleanliness 
  • Maintain, clean, and stock Housekeeping Storage Rooms 
  • Maintain, clean, and stock Housekeeping Carts 
  • Maintain and clean Resort property and common grounds 
  • Adhere to company standards in cleanliness and employee etiquette 
  • Assist in the Resort Laundry Section when required 
  • Be able to reach, bend, stoop and frequently lift up to 40 pounds. 
  • Work directly with and report to the Housekeeping Supervisor 

 

Job Requirements/Qualifications: 

  • Previous housekeeping experience an asset 
  • Minimum Grade 12 or equivalent 
  • Strong communication and organizational skills required 

 

Benefits: 

  • 50% staff discounts at our on-site food and beverage facilities  
  • Free access to the gym (Tuff Fit on property)  
  • Access to discounted Adventure tours  
  • Extended Health Benefits  
  • Friends and Family rate on hotel rooms and adventure tours 
  • Staff Accommodation available for the right candidate
Skilled Maintenance Labourer

Can you keep it together? We are looking for a person handy with tools and ready to work hard to keep a thriving adventure resort humming along smoothly. Tofino Resort + Marina is an adventure-focused resort located on the waterfront in beautiful Tofino, British Columbia, and is also the proud home of 1909 Kitchen and The Hatch Waterfront Pub. Set in the heart of town, on the water, Tofino Resort + Marina is a base camp for adventures of all types. We serve the authentic Tofino experience, from the food to the fishing to the surf breaks of Long Beach.

Are you handy with your hands and hard-working?

 

Job Description:

Core Job Responsibilities & Duties

  • Work in both indoor and outdoor settings
  • Perform maintenance operations such as carpentry, painting, plumbing, and general repairs as per the request of the Maintenance Manager
  • Clean and maintain shop, shop equipment, and work areas
  • Regularly required to reach with hands and arms, stand, walk, climb, stoop, kneel, crouch, crawl
  • Maintain the cleanliness of the resort property

Job Requirements/Qualifications:

Experience & Qualifications

  • Related maintenance experience an asset
  • Must have a valid class 5 driver’s license
  • Must be able to lift and/or move up to 50 pounds
  • Must have flexibility with scheduling, including working evenings, weekends, and holidays

 

Benefits:

  • 50% staff discounts at our on-site food and beverage facilities
  • Free access to the gym (Tuff Fit on property)
  • Access to discounted Adventure tours
  • Extended Health Benefits
  • Friends and Family rate on hotel rooms
  • Staff events
  • Staff Accommodation for the right candidate
Bartender (March+April+May start date)

Want a job that allows for morning surf sessions while putting you front and centre of Tofino’s social scene? Do you love creating cocktails, slinging craft beer, and pouring wine for thirsty travelers and locals alike? At Tofino Resort + Marina we are inspired by adventure, and we are seeking the next adventurous employee to join our team at The Hatch Waterfront Pub and 1909 Kitchen in beautiful Tofino, British Columbia.  

Located on the waterfront, The Hatch Waterfront Pub is set in the heart of town, on the water, Tofino Resort + Marina is a comfortable and capable base camp for west coast adventure. We serve the authentic Tofino experience, from fantastic food to the famous fishing of Clayoquot to the surf breaks of Long Beach. And we want you to join us. 

 

Job Description: 

Core Job Responsibilities & Duties 

  • Take beverage orders from guests and servers. 
  • Prepare and serve alcoholic and non-alcoholic drinks consistent with the standard drink recipes. 
  • Learns the names and personally recognize our regular guests. 
  • Record drink orders accurately and immediately after receiving them into the POS system. 
  • Accept guest payment, process credit card charges and make change (if applicable). 
  • Wash and sterilize glassware. 
  • Prepare garnishes for drinks and replenish as needed. 
  • Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. 
  • Present drink menus, make recommendations, and answer questions regarding beverages. 
  • Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. 
  • Performs daily side duties as per the posted list. 
  • Report all equipment problems, bar maintenance issues and guest/service complaints to manager on duty. 
  • Assist the restocking and replenishment of bar inventory and supplies. 
  • Receiving liquor orders. 
  • Liquor inventory. 

 

Job Requirements/Qualifications: 

 

  • Be 19 years of age and possess a Serving It Right certification. 
  • 1+ years hospitality experience in a customer facing role (preferably bartending). 
  • Have working knowledge of beer, wine and liquor and common drink recipes. 
  • Possess basic math skills and have the ability to handle money and operate a POS. 
  • Be able to work in a standing position for long periods of time. 
  • Be able to work in a fast-paced environment. 
  • Be able to reach, bend, stoop and frequently lift up to 40 pounds. 
  • Proven track record of creating world-class experiences. 
  • Exceptional relationship building and communication skills. 
  • Must have a strong passion to succeed and the willingness to learn and be coached by others. 

 

Benefits: 

  • 50% staff discounts at our on-site food and beverage facilities  
  • Free access to the gym (Tuff Fit on property)  
  • Access to discounted Adventure tours  
  • Extended Health Benefits  
  • Friends and Family rate on hotel rooms and adventure tours 
  • Staff Accommodation available for the right candidate 
Server (March+April+May start date)

There is just one place on Vancouver Island’s raw, rugged west coast that shares the culinary spirit of Montreal, Los Angeles and Vancouver. It’s called Tofino, and its home to only 2000 people. We are seeking exceptional employees to be a part of this town’s unique food-focused culture. Are you one of them?   

At 1909 Kitchen, every ingredient is sourced with intent—and love—for the dish. 1909 Kitchen’s philosophy—embrace a healthy respect for your sources, and pair it with a sense of place. It’s a simple approach that allows for 1909 Kitchen to create unforgettable dishes, and more importantly, experiences that shine brighter in memory every year that passes. Shared plates bring people together, and the waterfront location delivers sunsets that stop the conversation.  

We are seeking servers for both 1909 Kitchen and The Hatch Waterfront Pub. Care to join our team? 

 

Job Description: 

Core Job Responsibilities & Duties 

  • Read all reservation notes attached to your section. Follow-up on all guest requests permitted by the Company. If in doubt, inquire with the MOD 
  • Assist hosting team in seating guests. 
  • Welcome and greet guests. Explain the restaurants concept in a clear, concise manner. 
  • Inform guests of any features. 
  • Make recommendations of food and drink products (cocktails, wine, dessert, and after-dinner drinks). 
  • Visually present to all guests our products such as wine that you bring to the table. 
  • Answer questions about our food, beverages and other restaurant functions and services, such the marina, the resort, or Tofino in general. 
  • Take food and beverage orders from guests, enter orders accurately in POS system which relays orders to the kitchen and bar. 
  • Provide the following table service: 
  • Do wine glass and plate changes 
  • Deliver food and beverages from kitchen and bar to guests in a timely manner. 
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. 
  • Prepare final bill ensuring its accuracy, present check to guest, enter and accept correct payment, process credit/debit/gift card charges accurately or make change if applicable 
  • Reset section according to the restaurants table set standards. 
  • Accurately complete server cash-out at the end of service shift, using the cash-out form provided by the Company and sign out with MOD 

 

Job Requirements/Qualifications: 

  • Be 19 years of age and possess a Serving It Right certification. 
  • 1+ years hospitality experience in a customer facing role. 
  • Possess basic math skills and can handle money and operate a POS. 
  • Be able to work in a standing position for long periods of time. 
  • Be able to work in a fast-paced environment. 
  • Be able to reach, bend, stoop and frequently lift up to 40 pounds. 
  • Proven track record of creating world-class experiences. 
  • Exceptional relationship building and communication skills. 
  • Must have a strong passion to succeed and the willingness to learn and be coached by others. 

 

Benefits: 

  • 50% staff discounts at our on-site food and beverage facilities  
  • Free access to the gym (Tuff Fit on property)  
  • Access to discounted Adventure tours  
  • Extended Health Benefits  
  • Friends and Family rate on hotel rooms and adventure tours 
  • Staff Accommodation available for the right candidates 
Host (March+April+May start date)

Are you passionate about helping and meeting people in an exciting job, and looking to live on the wild west coast of Canada? A unique, exciting job opportunity awaits you at Tofino Resort + Marina. Welcome to Tofino, British Columbia. One of Canada’s most exciting new culinary destinations. 

Tofino Resort + Marina is looking for hosts and hostesses to work join as an integral part of our culinary team. 1909 Kitchen is a casual fine dining experience featuring simple, fresh, elevated ingredients sourced and foraged from the forests, oceans and beaches of Tofino. The menus are ingredient-driven, with inspirations from Pacific regions like Mexico, Japan and the Pacific Northwest. Outside influences from Italy and France stand out as well.  

The Hatch Waterfront Pub features a refined pub menu that appeals to locals and visitors alike. The kitchen uses high-quality ingredients while both re-visiting pub classics and creating new ones.  

 

Job Description:  

Core Job Responsibilities & Duties 

 

  • Provide a prompt and warm reception to all guests and find suitable seating. 
  • Maintain a positive attitude that promotes teamwork within the restaurant. 
  • Possess a working knowledge of the Resort in order to answer guest questions. 
  • Assist servers with table maintenance and food running. 
  • Maintain product knowledge of all food and beverage items served. 
  • Effectively manage guest flow to maximize seating capacity. 
  • Maintain orderly queues. 
  • Monitor and measure wait times. 
  • Maintain a clean work environment; constantly monitor immediate area and surroundings of trash and debris and remove as necessary. 
  • Know all table numbers and maintain awareness of which servers are in each section. 
  • Communicate with managers and all FOH staff to maintain proper guest flow throughout the venue. 
  • Escort guests to their table, engage them in conversation and seat them accordingly. 
  • Other various duties assigned or required by management. 

 

Job Requirements/Qualifications: 

  • Be able to work in a standing position for long periods of time. 
  • Be able to work in a fast-paced environment. 
  • Exceptional relationship building and communication skills. 
  • Must have a strong passion to succeed and the willingness to learn and be coached by others. 

Benefits: 

  • 50% staff discounts at our on-site food and beverage facilities  
  • Free access to the gym (Tuff Fit on property)  
  • Access to discounted Adventure tours  
  • Extended Health Benefits  
  • Friends and Family rate on hotel rooms and adventure tours 
  • Staff accommodation for the right candidates 
FOH Support Staff (March+April+May start date)

There is just one place on Vancouver Island’s raw, rugged west coast that shares the culinary spirit of Montreal, Los Angeles and Vancouver. It’s called Tofino, and its home to only 2500 people. We are seeking exceptional employees to be a part of this town’s unique food-focused culture.  

We are seeking FOH Support Staff for 1909 Kitchen and the Hatch Waterfront Pub.  

Care to join our team? 

 

Job Description: 

FOH Support Staff provide support to Servers by inspecting all tables for proper set-up, cleanliness, and completeness. 

Core Job Responsibilities & Duties:

  • Answer questions about food, beverages, wine, and any general questions about the resort. 
  • Assist with food running and ensuring that plates arrive to the proper guest. 
  • Monitor the cleanliness of all tables and areas in the restaurant and ensure that all materials and areas are clean and free from clutter. 
  • Clear plates off tables as soon as the guests are done eating and offer to replace side plates and cutlery where necessary. 
  • Practice a high level of floor awareness and clear/clean as required. 
  • Communicate with servers and hosts to maximize seating. 
  • Empty garbage changes linen bags and dispose of garbage and recycling. 
  • Other duties as assigned or required. 

 

Job Requirements/Qualifications: 

  • Be of legal working age and possess a Serving It Right certification. 
  • Be able to work in a standing position for long periods of time. 
  • Be able to work in a fast-paced environment. 
  • Proven track record of creating world-class experiences. 
  • Exceptional relationship building and communication skills. 
  • Must have a strong passion to succeed and the willingness to learn and be coached by others. 

 

Benefits: 

  • 50% staff discounts at our on-site food and beverage facilities  
  • Free access to the gym (Tuff Fit on property)  
  • Access to discounted Adventure tours  
  • Extended Health Benefits 
  • Friends and Family rate on hotel rooms and adventure tours 
  • Staff Accommodation available for the right candidates 
Line Cook (April+May start date)

There is just one place on Vancouver Island’s raw, rugged west coast that shares the culinary spirit of Montreal, Los Angeles and Vancouver. It’s called Tofino, and its home to only 2000 people. We are seeking exceptional employees to be a part of this town’s unique food-focused culture. Are you one of them?  

At 1909 Kitchen, every ingredient is sourced with intent—and love—for the dish. 1909 Kitchen’s philosophy—embrace a healthy respect for your sources, and pair it with a sense of place. It’s a simple approach that allows for 1909 Kitchen to create unforgettable dishes, and more importantly, experiences that shine brighter in memory every year that passes. Shared plates bring people together, and the waterfront location delivers sunsets that stop the conversation. 

 

Job Description: 

  • Complete opening and closing checklists. 
  • Refer to daily prep list at the start of each shift for assigned duties. 
  • Prepare a variety meat, seafood, poultry, vegetables and other food items for cooking in various types of food equipment. 
  • Understands and compiles consistently with our standard portion sizes and recipe specifications. 
  • Follows proper plate presentation and garnishes. 
  • Uses our standard recipes for preparing all products. 
  • Handle, store and rotate all products properly. 
  • Maintains a clean and sanitary workstation area  
  • Close kitchen properly and follow the closing checklist for kitchen stations. 
  • Inform Executive Chef immediately of any product shortages. 
  • Perform additional responsibilities as requested by the Chef, Sous Chef or MOD  
  • Keep the highest hygiene condition. 

 

Job Requirements/Qualifications: 

  • Previous cooking experience.
  • Must have knowledge of cooking and food handling procedures. 
  • Must have an understanding and knowledge of safety and sanitation 
  • Have the ability to take direction and work in a team environment. 
  • Have the ability to work calmly and effectively under pressure and in a fast-paced environment. 
  • Passionate about working with quality ingredients 
  • Committed to being part of a successful team. 

 

Benefits: 

  • 50% staff discounts at our on-site food and beverage facilities  
  • Free access to the gym (Tuff Fit on property)  
  • Access to free Adventure tours  
  • Extended Health Benefits  
  • Friends and Family rate on hotel rooms and adventure tours 
  • Staff Accommodation for the right candidates 
Breakfast Cook (March start date)

At Tofino Resort + Marina we are inspired by adventure, and we are seeking the next adventurous employee to join our team at 1909 Kitchen in beautiful Tofino, British Columbia. Take advantage of the  opportunity to work  at 1909 Kitchen by joining our team as a breakfast cook. Show your skills in the kitchen in the AM, and surf or go fishing in the afternoon. Positions like this have potential for so much more.    

Tofino Resort + Marina is an adventure-focused resort with 62 rooms located on the waterfront, and is also the proud home of 1909 Kitchen and The Hatch Waterfront Pub. Set in the heart of town, on the water, Tofino Resort + Marina is a comfortable and capable base camp for west coast adventure. We serve the authentic Tofino experience, from fantastic food to the famous fishing of Clayoquot to the surf breaks of Long Beach. And we want you to join us.  

 

Job Description: 

Core Job Responsibilities & Duties  

  • Responsible for preparing some of and executing all breakfast menu items.  
  • Daily prep lists.  
  • Cleaning and set up/ take down of section.  
  • Must be proficient with egg cookery, hollandaise, basic baking skills.  
  • Speed and consistency are the two most important attributes for this position.  
  • Guests that come for breakfast usually have plans for the rest of their day and appreciate a timely meal. Many will want to leave to go fishing as soon as they finish eating. 
  • After service clean down, change inserts and prep in the back for the next day. It is the breakfast cooks responsibility to prep almost all their own items.   
  • 6:00AM starts   

 

Job Requirements/Qualifications: 

  • Previous cooking experience. 
  • Must have knowledge of cooking and food handling procedures. 
  • Must have an understanding and knowledge of safety and sanitation 
  • Have the ability to take direction and work in a team environment. 
  • Have the ability to work calmly and effectively under pressure and in a fast-paced environment. 
  • Passionate about working with quality ingredients 
  • Committed to being part of a highly successful team 

 

Benefits:  

  • 50% staff discounts at our on-site food and beverage facilities  
  • Free access to the gym (Tuff Fit on property)  
  • Access to discounted Adventure tours  
  • Extended Health Benefits  
  • Friends and Family rate on hotel rooms and adventure tours  
  • Staff Accommodation for the right candidate 
Forno Cook (April start date)

Are you passionate about helping and meeting people in an exciting job, and looking to live on the wild west coast of Canada? A unique, exciting job opportunity awaits you at Tofino Resort + Marina. Welcome to Tofino, British Columbia. One of Canada’s most exciting new culinary destinations. 

Tofino Resort + Marina is looking for a Forno Cook, to work our wood-fired Mugnaini oven and add flavour and warmth to what might be the west coast’s most welcoming dining room. This oven is the centrepiece of our restaurant, and the Forno Cook an integral part of our team. 

1909 Kitchen is a casual fine dining experience featuring simple, fresh, elevated ingredients sourced and foraged from the forests, oceans and beaches of Tofino. The menus are ingredient-driven, with inspirations from Pacific regions like Mexico, Japan and the Pacific Northwest. Outside influences from Italy and France stand out as well. 

The Hatch Waterfront Pub features a refined pub menu that appeals to locals and visitors alike. The kitchen uses high-quality ingredients while both re-visiting pub classics and creating new ones.  

 

Job Description: 

Core Job Responsibilities & Duties  

  • Preparing/portioning a batch of pizza dough as well as feeding their respective starters daily 
  • The forno is the centerpiece of the restaurant and is an open section: at all times sanitation and cleanliness are paramount 
  • Feeding the wood fire and maintaining proper quantities of wood stock are required 
  • Keeping the meat slicers sharp and well maintained 
  • An ability to stretch and make a pizza in under 1.5 minutes  
  • Responsible for most of your own prep 
  • Communicating orders and low stock levels to the chef 
  • Sending small plates 
  • Talking to guests at the bar while keeping in mind company policies and standards  
  • Adjusting par levels to forecasted reservations is a vital skill 
  • Reporting to the chef and sous chef and following their instructions 

 

Job Requirements/Qualifications: 

  • Previous cooking experience. 
  • Must have knowledge of cooking and food handling procedures. 
  • Must have an understanding and knowledge of safety and sanitation 
  • Have the ability to take direction and work in a team environment. 
  • Have the ability to work calmly and effectively under pressure and in a fast-paced environment. 
  • Passionate about working with quality ingredients 
  • Committed to being part of a successful team

Benefits: 

  • Competitive wage 
  • 50% staff discounts at our on-site food and beverage facilities  
  • Free access to the gym (Tuff Fit on property)  
  • Access to discounted Adventure tours  
  • Extended Health Benefits  
  • Friends and Family rate on hotel rooms and adventures 
  • Staff Accommodation available for the right candidate 
Prep Cook (May start date)

There is just one place on Vancouver Island’s raw, rugged west coast that shares the culinary spirit of Montreal, Los Angeles and Vancouver. It’s called Tofino, and its home to only 2000 people. We are seeking exceptional employees to be a part of this town’s unique food-focused culture. Are you one of them?   

At 1909 Kitchen, every ingredient is sourced with intent—and love—for the dish. 1909 Kitchen’s philosophy—embrace a healthy respect for your sources, and pair it with a sense of place. It’s a simple approach that allows for 1909 Kitchen to create unforgettable dishes, and more importantly, experiences that shine brighter in memory every year that passes. Shared plates bring people together, and the waterfront location delivers sunsets that stop the conversation. 

 

Job Description: 

  • Refer to Daily Prep List at the start of each shift for assigned duties. 
  • Prepares a variety of meats, seafood, poultry, vegetables and other food items for cooking in broilers, ovens, grills, fryers and a variety of other kitchen equipment. 
  • Set up workstations and ingredients so that food can be prepared according to recipes. 
  • Prepare a variety meat, seafood, poultry, vegetables and other food items for cooking in various types of food equipment. 
  • Undertake basic cooking duties, such as reducing sauces and parboiling food. 
  • Prepare simple dishes, such as salads and entrees. 
  • Follows proper plate presentation and garnishes. 
  • Uses our standard recipes for preparing all products. 
  • Maintains a clean and sanitary workstation area  
  • Close kitchen properly and follow the closing checklist for kitchen stations. 
  • Inform Executive Chef immediately of any product shortages. 
  • Perform additional responsibilities as requested by the Chef, Sous Chef or MOD  
  • Keep the highest hygiene condition. 

 

Job Requirements/Qualifications: 

  • Must have knowledge of cooking and food handling procedures. 
  • Must have an understanding and knowledge of safety and sanitation 
  • Have the ability to take direction and work in a team environment. 
  • Have the ability to work calmly and effectively under pressure and in a fast-paced environment. 
  • Passionate about working with quality ingredients 
  • Committed to being part of a highly successful team.

 

Benefits: 

  • 50% staff discounts at our on-site food and beverage facilities  
  • Free access to the gym (Tuff Fit on property)  
  • Access to free Adventure tours  
  • Extended Health Benefits  
  • Friends and Family rate on hotel rooms and adventure tours 
  • Staff Accommodation for the right candidate
Dishwasher (May start date)

At Tofino Resort + Marina we are inspired by adventure, and we are seeking the next adventurous employee to join our team in beautiful Tofino, British Columbia. What is the perfect surf town job? Join our team as a dishwasher and become a valuable part of the kitchen, while still having time to get out and surf Tofino’s many breaks. Behind the scenes, the dishwasher is a key member of the team who has to keep the kitchen running smoothly with a steady supply of clean dishware and cooking equipment. But then you have the morning to surf or fish or hike. For the right individual who likes to make great things happen for themselves, this is a great position.   

Tofino Resort + Marina is an adventure-focused resort with 62 rooms located on the waterfront, and is also the proud home of 1909 Kitchen and The Hatch Waterfront Pub. Set in the heart of town, on the water, Tofino Resort + Marina is a comfortable and capable base camp for west coast adventure. We serve the authentic Tofino experience, from fantastic food to the famous fishing of Clayoquot to the surf breaks of Long Beach.  

 

Job Description: 

Core Job Responsibilities & Duties 

  • Load run and unload dish machine. 
  • Keep the dishwashing station clean and report any functional or mechanical problems to the manager immediately. 
  • Monitor the dishwashing machine water temperature to ensure a sanitary wash cycle. 
  • Wash and store all tableware and kitchenware. 
  • Maintain adequate levels of clean tableware for dining room and cook equipment for the kitchen. 
  • Bag and haul dish room trash to dumpster at designated times. 
  • Handle tableware carefully to prevent breakage and loss. 
  • Maintain adequate levels of dish detergents and cleaning supplies. 
  • Clean food preparation and production areas as required. 
  • Other duties as required. 

 

Job Requirements/Qualifications: 

Experience & Qualifications 

  • No previous kitchen experience required. 
  • Be able to work in a hot, wet, humid and loud environment for long periods of time. 
  • Be physically able to lift, reach, bend and stoop. 
  • Be able to work in a standing position for a long period of time. 
  • Be able to lift bags, cases and stacks weighing up to 60 pounds. 

 

Benefits: 

  • 50% staff discounts at our on-site food and beverage facilities  
  • Free access to the gym (Tuff Fit on property)  
  • Access to discounted Adventure tours  
  • Extended Health Benefits  
  • Friends and Family rate on hotel rooms and adventure tours  
  • Staff Accommodation available for the right candidates