Creating Unforgettable Experiences
From front desk employees to adventure guides and housekeeping experts, Tofino Resort + Marina is brimming with activity and opportunity—and lots of amazing employee perks. If you’re a service-oriented professional or simply a people person, please submit your application via our online form or below each available position.
Current Opportunities
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Flight Service Agent (Summer 2025 season)
Job Description:
- Provide outstanding customer service
- Respond to enquiries about flights and adventure tours over the phone, in person, and via email
- Make reservations for flights and adventure tours
- Passenger check-ins, including baggage handling
- Maintain clear communication with Harbour Air team and dock hands for flight updates and cancellations
- Communicate flight updates to guests in a timely and professional manner
- Assist in arranging alternative transportation for guests when flights are cancelled
- Maintain excellent knowledge of Harbour Air and Marina/ Adventure Centre offerings
- Assist with Adventure Centre + dock duties as required
- Assist in catch and release of aircraft
- Occasional shuttle bus driving may be required from time to time
- Other general counter duties as required
Job Requirements/Qualifications:
- Excellent customer service skills
- Willingness to learn and grow in the tourism industry
- Class 4 drivers license is an asset, but can be provided by the employer if hired
- Ability to multi-task and prioritize tasks in a fast-paced environment
- Able to work well independently as well in a team setting
- Proven ability to be an effective member of a team
- Demonstrated computer knowledge and experience working in a Windows based platform
- Ability to lift heavy baggage 23kg (50 lb)
- Ability to work flexible schedules including evenings, weekends, and holidays
Wage:
- $19.00/hour
-
Adventure Host (Summer 2025 season)
Job Description:
- Provide outstanding customer service
- Maintain excellent knowledge of Resort and Adventure Centre offerings
- Answer guest inquiries about adventure tours in person, via email, and over the phone
- Assist guests with waiver completion and floatation devices
- Monitor VHF Radio 66Alfa, check in with boat captains at regular intervals
- Harbour Air flight check-ins + bookings
- Moorage check-ins and bookings
- Administer Tuff Fit gym memberships
- Daily POS Transactions
- Organize and re-shelve merchandise daily, maintain current product knowledge
- Assist in retail inventory and on dock as required
Job Requirements/Qualifications:
- Excellent customer service skills required
- Cash handling experience required
- Eco-tourism/marine/hospitality background an asset
- Willingness to learn about eco-tourism and hospitality industry
- Strong sales skills
- Ability to multi-task in a busy work environment
- Ability to reach, bend, stoop and frequently lift up to 40 pounds
Wage:
- $19.00/hour
-
Housekeeper (Summer 2025 season)
Job Description:
- Clean Guest Rooms daily while adhering to company standards of room cleanliness
- Maintain, clean, and stock Housekeeping Storage Rooms
- Maintain, clean, and stock Housekeeping Carts
- Maintain and clean Resort property and common grounds
- Adhere to company standards in cleanliness and employee etiquette
- Assist in the Resort Laundry Section when required
Job Requirements/Qualifications:
- Be able to reach, bend, stoop and frequently lift up to 40 pounds.
- Previous housekeeping experience an asset
- Cell phone with Canadian phone plan to communicate with team during work
- Strong communication and organizational skills required
- Comfortability cleaning pet-friendly rooms
Wage:
- $19.00/hour
-
Marine Guide (SVOP)
Job Description:
- Guide various adventure and wildlife tours such as bear watching, whale watching, the Ultimate Adventure, Hot Springs Cove, and the Remote Floating Sauna
- Provide outstanding customer service
- Prepare and maintain vessels and all associated equipment
- Follow highest level of safety standards while operating tours
- File maintenance log reports when needed and maintain open communication with Guide Supervisor to ensure issues are resolved immediately
- Follow Transport Canada and TRM’s rules and standard operating procedures, including spill response guidelines
- Consistent and efficient communication with Adventure + Marine Operations office regarding scheduling and trips
Job Qualifications/Requirements
- SVOP, MED A3, Marine Basic First Aid, CPR, and ROC-M necessary
- Experience guiding marine tours and driving small vessels necessary
- Punctual, organized, reliable, and effective communication skills
- Physically fit and capable of lifting up to 50lbs
- Knowledge of Clayoquot Sound and local flora and fauna a tremendous asset
- Genuine passion for eco-tourism and willingness to become a steward of the surrounding land and waters
Wage:
- $22-$44/hour
-
Sea Kayak Guide (SVOP)
Job Description:
- Guide groups of up to 6 on 4.5 hour remote kayaking tours up to twice a day
- Assistant guide will join for groups of 7 or more
- Season expectation April 15th – October 15th
- Pilot vessels with maximum 600hp (twin screw)
- Educate guests on local flora and fauna including intertidal species, eagles, seals, black bears, orcas etc.
- Prepare equipment for trips and provide basic maintenance of kayak equipment
- Be well versed in industry standards of safety and marine regulations
- Guides paid biweekly, based on number of trips guided. No tip pooling
Job Qualifications/Requirements
- SVOP, MED A3, Marine Basic First Aid & CPR and ROC-M certification required
- Level 1 Kayak guide certification required
- Positive and self-motivated, able to work well independently and cooperatively with coworkers
- Punctual, organized, reliable with effective communication skills
- Minimum 1 year experience as SVOP captain
- Minimum 1 year experience as kayak guide
- Physically fit and able to conduct man overboard drills, lift up to 50lbs etc.
- Desire to be a steward of the environment
- Knowledge of Clayoquot sound and local flora and fauna an asset
- Experience repairing fiberglass kayaks an asset
Wage:
- $30-$36/hour
-
Housekeeping Supervisor
Job Description:
- Supervise housekeeping staff to ensure high standards of cleanliness and organization throughout the resort.
- Conduct regular inspections of guest rooms and common areas to maintain quality control.
- Train new housekeeping employees on proper cleaning techniques and safety protocols.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained.
- Coordinate with other departments to facilitate smooth operations and guest satisfaction.
- Address guest inquiries or concerns related to housekeeping promptly and professionally
- Clean hotel rooms and cover regular housekeeping duties as needed
Job Requirements/Qualifications:
- Previous experience in housekeeping required.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Excellent attention to detail and organizational skills.
- Ability to work efficiently in a fast-paced environment while maintaining high standards of cleanliness.
- Comfortability cleaning pet friendly rooms.
Wage:
- $21.00/hour
Benefits
-
On-Site Fun
-
Free standby Adventure Tours (taxes and eco fee apply)
- Bear Watching
- Whale Watching
- Remote Kayaking
- Hot Springs Cove
-
20% off private Adventure Tours (blackout dates apply)
- Guided Fishing
- Remote Floating Sauna
- Ultimate Adventure
- Discount on all retail, at cost + 20%
- Friends and Family rate on hotel rooms
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Free standby Adventure Tours (taxes and eco fee apply)
-
Staff Accommodations
- Shared staff housing for full-time employees
- Shared and private rooms based on availability
-
Discounts
- 40% off food at Shed + Shelter Restaurants (dine-in only)
- 50% stand by rate on Harbour Air flights Tofino → Vancouver
-
Health + Wellness
- Free access to our on-site gym (Tuff Fit)
- WorkSafe BC COR employer
- Extended health and dental benefits for full-time employees
-
Growth + Development
- First-Aid
- Cross-departmental training
- Professional development funding
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Engagement + Financial
- Employee Recognition Program
- Staff Committee
- Seasonal team social events
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Referral Incentive
- $50 entry level
- $75 supervisor
- $100 manager
Equality, Inclusion + Diversity Policy
Tofino Resort + Marina is committed to an inclusive workforce that fully represents different cultures, backgrounds, and viewpoints. We are devoted to creating a welcoming, safe, and supportive environment for all. It is our policy to provide equality and fairness to all in our employment and not provide less favourable facilities or treatment on the grounds of age, disability, gender expression or identity, sexual orientation, race, ethnicity, colour, nationality, socio-economic background, pregnancy, religious beliefs, or any other aspect of one’s identity. We believe that a diverse workforce is a strong workforce, and we welcome you to bring your unique perspective to our team!
