Creating Unforgettable Experiences
From front desk employees to adventure guides and housekeeping experts, Tofino Resort + Marina is brimming with activity and opportunity… and lots of amazing employee perks. If you’re a service-oriented professional or simply a people person, please submit your application via our online form or below each available position.
Employer of the Year + Business of the Year Awards by the Tofino Chamber of Commerce
Tofino Resort + Marina is honoured to be named Employer of the Year in 2024 and Business of the Year in 2025 by the Tofino Chamber of Commerce. These awards recognize our incredible team, our commitment to creating a supportive and rewarding workplace, and our deep connection to the Tofino community.
We’re proud to grow alongside this place we call home by supporting local partnerships, sustainability initiatives, and experiences that celebrate the West Coast.
Current Opportunities
-
Marina Supervisor
Job Overview
Join our dynamic team at the Marine Adventure Centre as the Marina Supervisor! Reporting to the Marine Division Manager, the Marina Supervisor is responsible for performing and overseeing all daily land-related aspects of the marina and Adventure Center while on duty. Strong marine and admin skills are essential in this role. This is a great position for someone looking to grow into a management position in the tourism industry. If you love sharing your knowledge of the great outdoors and enjoy a fast-paced, adventure-filled work environment, this is the perfect opportunity for you!
Job Description
- Assist in training and monitoring performance standards for the Adventure Centre Team
- Delegate daily duties to Adventure Hosts and Dock Hands
- Assist with scheduling and adjust daily as operations dictate
- Maintain excellent knowledge of all resort and marina offerings
- Ensure the docks and marine office are always kept clean and tidy, and free of hazards
- Maintain strong knowledge of company and government regulations related to marine operations
- Answer guest inquiries about adventure tours in person, via email, and over the phone
- Tie off float planes and boats
- Facilitate a first-class guest experience for moorage, tour and Harbour Air reservations
- Maintain a positive relationship with annual moorage holders and address concerns as required
- Operate VHF radio to communicate with captains
- Customer service
- Administrative tasks, process bookings, email and telephone communication, payment processing
- Coordinate vessel arrivals and departures
- Weekly 1-on-1s with management to ensure smooth departmental operations
- Light duty maintenance and fish processing
Job Requirements/Qualifications
- Passion for the ocean
- Strong knowledge of boating practices, ecotourism, sales and customer relations
- Comfortable using a variety of computer software
- Strong communication and interpersonal skills
- Be able to reach, bend, stoop and frequently lift up to 40 pounds
- Comfortable working a variety of shifts including evenings (summer season) and weekends
Suggested Certifications
- SVOP
- MED-A3
- ROC-M
- Standard First Aid
- Marine First Aid
Wage
- $21-$23/hour based on experience
-
Marine Division Manager (Maternity Leave Cover)
Job Overview
Tofino Resort + Marina is ideally situated in the heart of downtown Tofino, overlooking the stunning inlet waters. Our property features 63 waterfront guest rooms and is home to Tofino’s largest private marina, accommodating pleasure craft and yachts up to 130 feet. Guests and members also enjoy access to our serviced fuel dock, Marine Adventure Centre, and waterfront fitness facility.
At Tofino Resort + Marina, adventure is at the core of everything we do. We’re looking for a dynamic and forward-thinking leader who’s ready to embrace the energy of the West Coast and join our team in beautiful Tofino, British Columbia.
Job Description
Adventure
- Directly manage the Guide Supervisor and Marina Supervisor, providing support and oversight of daily operations
- Directly manage the Logistics Coordinator, working collaboratively to optimize tour scheduling, the retail program and Tuff Fit gym
- Manage tour related expenses and operational supplies
- Ensure regulatory compliance (DFO, Transport Canada)
- Manage pricing, budgeting, and performance to meet revenue targets
- Maintain key industry and community relationships
- Oversee maintenance of tour equipment and operational inventory needs
- Oversee systems, inventory, guest experience, and issue resolution
- Handle escalated guest feedback with professionalism and efficiency
Marina
- Oversee the dock facility including moorage guests, maintenance, float plane program and trailer yard
- Oversee fleet maintenance of 6 tour boats, 10 kayaks, 3 trailers
- Manage fuel program (purchasing, receiving pricing and customer accounts)
Team Leadership & Administration
- Coach and develop Supervisors and Coordinator to build leadership capacity within the team
- Lead recruitment, training, scheduling, performance management, and payroll
- Lead regular team meetings, briefings, 1-on-1s and seasonal planning sessions
- Oversee departmental budgets, purchasing, and cost control to meet financial objectives
- Monitor staffing levels and adjust resources based on business demand and seasonality
- Establish and refine SOPs to ensure consistency, efficiency, and safety
- Identify operational gaps and implement process improvements Ensure clear communication across departments, leadership, and frontline teams
- Ensure clear communication across departments, leadership, and frontline teams
- Oversee employee engagement, morale, and retention initiatives
- Manage conflict resolution and maintain a positive, professional workplace culture
- Ensure all training, certifications, and documentation are current and tracked
- Analyze operational and financial reports to support decision-making
- Support long-term planning, including growth opportunities and new revenue streams
Job Requirements/Qualifications
- Previous experience in Marine Operations Management and Adventure Tours
- Understanding of Transport Canada and DFO requirements
- Proficient in Microsoft O365
- Working knowledge of FareHarbor, Marina Controller, WebRez, Computrol, Gym Master an asset
- Keen knowledge of Clayoquot sound, wildlife, and boating practices
Suggested Certifications
- SVOP
- MED-A3
- ROC-M
- Marine First Aid
- Sea kayak Level 1
Salary
- $65,000-70,000
-
Fishing Guide
Job Overview
Join our team as a Fishing Guide for the Summer 2026 season! This exciting role is perfect for individuals who are passionate about fishing and enjoy sharing their knowledge with others. As a Fishing Guide, you will lead groups of anglers on fishing excursions in our Kingfisher, Boston Whaler, and Bridgeview along Tofino’s rugged coast. Providing our guests with an unforgettable experience while ensuring safety and enjoyment is top priority. Your leadership and communication skills will be essential in educating clients about fishing techniques, local wildlife, and environmental conservation.
Season expectation April 1 – September 30, 2026
Job Description
- Guide full day (8h) and half day (5h) fishing charters
- Educate guests on fishing techniques, equipment usage, and local fish species
- Piloting vessels with maximum 600hp (twin screw)
- Preparation and daily basic maintenance of equipment for trips
- Executing best practices on fish handling, harvesting, and processing
- Be well versed in company and industry standards
- Guides paid biweekly, based on number of trips guided. No tip pooling
Job Requirements/Qualifications
- SVOP, MED A3, Marine Basic First Aid & CPR and ROC-M certification required
- Strong customer service skills with the ability to engage and educate guests
- Positive and self-motivated, able to work well independently and cooperatively with coworkers
- Punctual, organized, reliable with effective communication skills
- Thorough understanding of BC saltwater fishing practices
- Minimum 1 year experience as fishing captain
- Ability to work outdoors in various weather conditions
- Desire to be a steward of the environment – Knowledge of Clayoquot Sound a bonus
Wage
- $33/hour
If you are enthusiastic about fishing and enjoy working with people, we encourage you to apply for this rewarding opportunity as a Fishing Guide for the Summer 2026 season!
-
Housekeeping Manager (Year-Round)
The Housekeeping Manager at Tofino Resort + Marina oversees the daily operations of the housekeeping department, ensuring that guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness and presentation. This role includes supervising and training staff, managing schedules, monitoring inventory and supplies, and coordinating with other departments to maintain smooth operations. The manager also serves as a key point of contact for guests, addressing questions, requests, and complaints promptly and professionally to ensure a positive guest experience. The ideal candidate is detail-oriented, organized, and experienced in leading a team in a fast-paced hospitality environment. This position is full-time, year-round, on-site at 634 Campbell Street, Tofino, BC.
Job Description
- Implement and maintain housekeeping procedures and training checklists; ensure adherence by all staff.
- Train, motivate, and supervise the housekeeping team to maintain high performance and engagement.
- Monitor guest satisfaction, address feedback efficiently, and resolve complaints promptly.
- Develop and manage budgets, control labour costs, and conduct inventory checks to maintain appropriate PAR levels.
- Conduct interviews, onboarding, coaching, and performance reviews for housekeeping staff.
- Create weekly housekeeping schedules and approve hours in payroll software.
- Collaborate with the Maintenance Manager to address room deficiencies.
- Coordinate with vendors and suppliers, focusing on cost-effective, high-quality products.
- Participate in team meetings, promote an open-door policy, and foster a positive work environment.
- Ensure consistent compliance with policies, standard operating procedures, and identify areas for operational improvement.
- Perform room checks, common area walkthroughs, and assist with cleaning guest rooms as required.
Job Requirements/Qualifications
- Prior housekeeping management experience, one year preferred.
- Minimum 3 years housekeeping operations experience.
- Occupational first aid required.
- College or University level education required.
- Excellent time management and delegation skills.
- Highly organized and great attention to detail.
- Ability to create, and adhere to a detailed budget.
- Outstanding interpersonal skills with proven ability to lead a team and manage conflict.
- Must be flexible in days available to work based on operations.
- Language of work is English.
Wage
- $36.60/hour with annual bonus structure.
Benefits
-
On-Site Fun
-
Free standby Adventure Tours (taxes and eco fee apply)
- Bear Watching
- Whale Watching
- Remote Kayaking
- Hot Springs Cove
-
20% off private Adventure Tours (blackout dates apply)
- Guided Fishing
- Remote Floating Sauna
- Ultimate Adventure
- Discount on all retail, at cost + 20%
- Friends and Family rate on hotel rooms
-
Free standby Adventure Tours (taxes and eco fee apply)
-
Staff Accommodations
- Shared staff housing for full-time employees
- Shared and private rooms based on availability
-
Discounts
- 40% off food at Shed + Shelter Restaurants (dine-in only)
- 50% stand by rate on Harbour Air flights Tofino → Vancouver
-
Health + Wellness
- Free access to our on-site gym (Tuff Fit)
- WorkSafe BC COR employer
- Extended health and dental benefits for full-time employees
-
Growth + Development
- First-Aid
- Cross-departmental training
- Professional development funding
-
Engagement + Financial
- Employee Recognition Program
- Staff Committee
- Seasonal team social events
-
Referral Incentive
- $50 entry level
- $75 supervisor
- $100 manager
Equality, Inclusion + Diversity Policy
Tofino Resort + Marina is committed to an inclusive workforce that fully represents different cultures, backgrounds, and viewpoints. We are devoted to creating a welcoming, safe, and supportive environment for all. It is our policy to provide equality and fairness to all in our employment and not provide less favourable facilities or treatment on the grounds of age, disability, gender expression or identity, sexual orientation, race, ethnicity, colour, nationality, socio-economic background, pregnancy, religious beliefs, or any other aspect of one’s identity. We believe that a diverse workforce is a strong workforce, and we welcome you to bring your unique perspective to our team!
