Join our team
From front desk employees to adventure guides and housekeeping experts, Tofino Resort + Marina is brimming with activity and opportunity – and lots of amazing employee perks.
If you’re a service-oriented professional or simply a people person, please submit your application via our online form right here or below each available position.
By submitting an application you are attesting that the information given is accurate. Thank you to all that apply, please note only applicants selected for an interview will be contacted.
Visa Requirements: You must be legally eligible to work in Canada. Tofino Resort + Marina is unable to assist candidates in obtaining Canadian work authorization.
Career Opportunities
We are seeking a dedicated and knowledgeable Marine Guide Supervisor to lead ecotours as well as train and mentor our team of captains. This role also involves identifying maintenance needs for our fleet of seven vessels and ensuring safety and compliance with all regulations. The ideal candidate will combine a passion for marine life and education with strong leadership and organizational skills.
Key Responsibilities
Tour Guidance
- Lead engaging and informative marine tours for guests, showcasing local wildlife and ecosystems.
- Assist Marina Manager in developing and updating tour content to enhance guest experience and education.
- Encourage positive guest reviews .
Training and Supervision
- Train and mentor new and existing captains on best practices, safety protocols, and customer service.
- Conduct regular performance evaluations and provide constructive feedback.
- Lead by example to show what is expected of Tofino Resort + Marina’s guide team.
- Maintain accurate records of training sessions.
- Ensuring correct and consistent logbook use.
Fleet Management
- Oversee the maintenance and operation of the fleet, ensuring all vessels are safe, clean, and compliant with federal and provincial regulations.
- Conduct routine weekly inspections of vessels and trailers including engine hours.
- Assist Marina Manager to coordinate maintenance repairs, and upgrades for trailers and vessels.
Safety and Compliance
- Implement and enforce safety procedures and emergency protocols.
- Stay up-to-date on maritime laws and regulations, ensuring the company operates within legal requirements.
- Assist the Marina Operations Manager in completing safety related documentation.
Leadership skills
- Display strong communication skills.
- Proactive decision-making ability.
- Utilize empathy and emotional intelligence when communicating with team members.
- Team building and motivation for a team of experienced captains and junior guides alike.
- Adaptability, trust and ability to delegation.
- Organizational skills.
Qualifications
- Proven experience as a marine tour guide.
- Previous leadership experience is preferred.
- Strong knowledge of weather, ocean navigation, local wildlife, and maritime safety regulations.
- Experience in training and mentoring staff, particularly in a marine or tourism environment.
- Familiarity with vessel maintenance and driving a truck and trailer (BC driver’s license).
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, outdoor environment and adapt to changing weather conditions.
- Required certifications: SVOP, ROC-M, SVBDS and Marine Basic First Aid.
- Additional certification as asset: Sea Kayak Level 1 .
Wage
- From $30-$38/hour
Job Description:
Email Marketing:
- Design and execute email marketing campaigns to promote the resort, special offers, and events.
- Maintain and segment email subscriber lists for targeted campaigns.
- Track email performance metrics and optimize campaigns based on data insights.
Social Media:
- Monitor, schedule, and post content across all social media platforms.
- Engage with the online community, responding to comments and messages in a timely manner.
- Analyze social media metrics and create performance reports.
Website:
- Regularly monitor website to ensure all information is accurate.
- Update website ensuring fresh, and compelling content.
- Ensure all promotions, deals and packages are loaded and up to date.
Content Creation and Management:
- Develop and manage engaging content for social media, email campaigns, and blog posts.
- Coordinate photo and video shoots, ensuring alignment with brand guidelines.
- Organize influencer visits, managing deliverables and expectations.
Community:
- Build relationships and partnerships within the local community.
- Promote our community sustainability fund.
- Assist with the coordination and promotion of resort-hosted events.
Additional Responsibilities:
- Ensure all marketing adheres to brand standards and delivers a cohesive brand message.
- Connect with 3 Party online marketing and website development agencies.
- Assist in the development of branded merchandise and promotional items.
- Monitor industry trends and competitors to identify opportunities for innovation.
- Collect and analyze guest feedback to improve marketing efforts.
- Assist the Sales + Marketing Manager in crafting and implementing marketing campaigns.
- Work closely with department managers to ensure integrated marketing and sales strategies.
- Play a pivotal role in both digital and traditional advertising initiatives.
- Manage the design and creation of all corporate marketing assets, both print and digital.
- Other marketing duties as assigned.
Qualifications:
- Completion of Post secondary education in Communication, Marketing, or Advertising
- 1 – 2 years’ experience in a marketing or communications role, preferably in the hospitality or tourism industry.
- Experience creating and managing email campaigns. Understanding of email campaign performance metrics (open rates, click-through rates, etc.).
- Strong writing skills for copy of email campaigns, captions, and promotional content. Strong attention to detail to ensure adherence to brand voice and style.
- Proficiency in managing and resharing content on platforms such as Instagram, Facebook, and LinkedIn. Basic knowledge of design principles for creating visually appealing promotions and social media content.
- Microsoft Office Suite Proficiency: skilled in using Microsoft Word, Excel, and PowerPoint.
- Knowledge of WordPress. Experience in managing and updating websites.
- Graphic Design Software: experience utilizing Canva, Photoshop, InDesign, Illustrator, etc.
- Basic understanding of Google Ads and Analytics.
- Other Software experience: Hotel PMS, CRM, scheduling platforms.
Salary:
- $52,000 – $ 56,000 annually
Job Description:
- Supervise the efficient operations of reception including check in/out procedures
- Support team members in handling guest requests and enquires to ensure a positive outcome is achieved
- Ensure that the Rooms Division Manager is kept aware of any relevant feedback from Guests and/or other departments
- Demonstrate a high level of customer service at all times
- Maintain up to date knowledge of all hotel room categories, room rates, packages, promotions, adventure tours and other general product knowledge necessary to perform daily duties
- Intimate knowledge of local area and all resort offerings including adventure tours and restaurant menus
- Monitor the standards and performance of the Front Desk Team with an emphasis on training and teamwork
- Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
- Follow and adhere to company brand standards
- Assist other departments wherever necessary and maintain good working relationships with all team members
- Maintain the overall cleanliness and physical condition of the front desk and office storage areas
Job Requirements:
- Desire to progress within the Hospitality industry
- Positive attitude and excellent communication skills
- Commitment to delivering a high level of customer service
- Competent level of IT proficiency with experience using various PMS, CRM and payment processing systems
- Must enjoy shift work and be able to work evenings, weekends and holidays
- Previous experience in the hotel industry
- Previous supervisory experience
Wage:
- $23-$24/hour
Overview:
Join our team as a Fishing Guide for the Summer 2025 season! This exciting role is perfect for individuals who are passionate about fishing and enjoy sharing their knowledge with others. As a Fishing Guide, you will lead groups of anglers on fishing excursions in our Kingfisher, Boston Whaler, and Bridgeview along Tofino’s rugged coast. Providing our guests with an unforgettable experience while ensuring their safety and enjoyment is top priority. Your leadership and communication skills will be essential in educating clients about fishing techniques, local wildlife, and environmental conservation.
Season expectation April 1 – September 30, 2025
Job Description:
- Guide full day (8h) and half day (5h) fishing charters
- Educate guests on fishing techniques, equipment usage, and local fish species
- Pilot vessels with maximum 600hp (twin screw)
- Prepare and maintain equipment for trips
- Execute best practices in fish handling, harvesting, and processing
- Be well versed in company and industry standards
- Guides paid biweekly, based on number of trips guided. No tip pooling
Job Requirements/Qualifications:
- SVOP, MED A3, Marine Basic First Aid & CPR and ROC-M certification required
- Strong customer service skills with the ability to engage and educate guests
- Positive and self-motivated, able to work well independently and cooperatively with coworkers
- Punctual, organized, reliable with effective communication skills
- Thorough understanding of BC saltwater fishing practices
- Minimum 1 year experience as fishing captain
- Ability to work outdoors in various weather conditions
- Desire to be a steward of the environment – Knowledge of Clayoquot Sound a bonus
Wage:
- $33/hour, 5-hour and 8-hour fishing trips available
Reporting to the Marina Operations Manager, the Marina Supervisor is responsible for performing and overseeing all daily land-related aspects of the marina and Adventure Center while on duty. Strong marine and admin skills are essential in this role. This is a great position for someone looking to grow into a management position in the tourism industry.
Job Description:
- Assist in training and monitoring performance standards for the Adventure Centre Team
- Delegate daily duties to adventure hosts and dock hands
- Assist with scheduling and adjust daily as operations dictate
- Maintain excellent knowledge of all resort and marina offerings
- Ensure the docks and marine office are always kept clean and tidy, and free of hazards
- Maintain strong knowledge of company and government regulations related to marine operations
- Tie off float planes and boats
- Facilitate a first-class guest experience for moorage, tour and Harbour Air reservations
- Maintain a positive relationship with annual moorage holders and address concerns as required
- Operate VHF radio to communicate with captains
- Customer service
- Administrative tasks, process bookings, email and telephone communication, payment processing
- Coordinate vessel arrivals and departures
- Weekly 1-on-1s with management to ensure smooth departmental operations
- Light duty maintenance and fish processing
Job Requirements/Qualifications:
- Passion for the ocean
- Strong knowledge of boating practices, ecotourism, sales and customer relations
- Comfortable using a variety of computer software
- Strong communication and interpersonal skills
- Be able to reach, bend, stoop and frequently lift up to 40 pounds
- Comfortable working a variety of shifts including evenings (summer season) and weekends
Suggested Certifications:
- SVOP
- MED-A3
- ROC-M
- Standard First Aid
- Marine First Aid
Wage:
- $21-$23/hour based on experience
On-site fun
- Free standby Adventure Tours, taxes and eco fee apply
- Bear Watching
- Whale Watching
- Remote Kayaking
- Hot Springs Cove
- 20% off Private Adventure Tours, blackout dates apply
- Guided Fishing
- Remote Floating Sauna
- Ultimate Adventure
- Discount on all retail, at cost + 20%
- Friends and Family rate on hotel rooms
staff accommodation
- Shared staff housing for full-time employees
- Shared and private rooms based on availability
Health and Wellness
- Free access to our onsite gym (Tuff Fit)
- WorkSafe BC COR employer
- Extended health & dental benefits for full-time employees
Enjoy Tofino
- 40% off food at Shed + Shelter Restaurants (dine-in only)
- 50% stand by rate on Harbour Air flights Tofino → Vancouver
Growth + Development
- First-Aid
- Cross-departmental training
- Professional development funding
Engagement + Financial
- Employee Recognition Program
- Staff Committee
- Seasonal team social events
- Referral Incentive
- $50 entry level
- $75 supervisor
- $100 manager
Equality, Inclusion + Diversity Policy
Tofino Resort + Marina is committed to an inclusive workforce that fully represents different cultures, backgrounds, and viewpoints. We are devoted to creating a welcoming, safe, and supportive environment for all. It is our policy to provide equality and fairness to all in our employment and not provide less favourable facilities or treatment on the grounds of age, disability, gender expression or identity, sexual orientation, race, ethnicity, colour, nationality, socio-economic background, pregnancy, religious beliefs, or any other aspect of one’s identity.
We believe that a diverse workforce is a strong workforce, and we welcome you to bring your unique perspective to our team!
