Creating Unforgettable Experiences
From front desk employees to adventure guides and housekeeping experts, Tofino Resort + Marina is brimming with activity and opportunity—and lots of amazing employee perks. If you’re a service-oriented professional or simply a people person, please submit your application via our online form or below each available position.
Employer of the Year Award by the Tofino Chamber of Commerce
Tofino Resort + Marina is honoured to receive the Employer of the Year award from the Tofino Chamber of Commerce in 2024—an achievement made possible by our incredible team and our commitment to creating an exceptional workplace. This award celebrates the ways we invest in our team—from unique staff benefits to a supportive, inclusive culture. We believe that when our team thrives, so does everything we do.
Current Opportunities
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Guest Service Agent (Part-time)
Job Description:
- Process guest arrivals and departures, including all necessary payments
- Maintain full comprehensive knowledge of room locations, features, rates, packages, and property offerings
- Book and accurately describe all Marina Adventure offerings
- Effectively handle, investigate, and resolve and guest concerns that may arise in a professional and timely manner
- Handle phone, email, and online reservations and inquires
- Interact effectively with Guests and Staff to create a positive Resort experience
- Attend to room requests when maintenance technicians or housekeepers are not available
- Process gift cards and retail shop sales
Job Requirements/Qualifications:
- Previous Front Desk or Guest Services experience an asset
- Pleasant personality and excellent personal presentation
- Computer knowledge in Microsoft Office programs
- Experience with Webrez PMS, Givex and Shift4 would be an asset
- Flexibility with shifts is a must. 8 hour shifts typically begin at 7am or 3pm and you will be required to work both depending on business needs
Wage:
- $19.00/hour
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Housekeeper
Job Description:
- Clean Guest Rooms daily while adhering to company standards of room cleanliness
- Maintain, clean, and stock Housekeeping Storage Rooms
- Maintain, clean, and stock Housekeeping Carts
- Maintain and clean Resort property and common grounds
- Adhere to company standards in cleanliness and employee etiquette
- Assist in the Resort Laundry Section when required
Job Requirements/Qualifications:
- Previous housekeeping experience an asset
- Cell phone with Canadian phone plan to communicate with team during work
- Strong communication and organizational skills required
- Comfortability cleaning pet-friendly rooms
- Be able to reach, bend, stoop and frequently lift up to 40 pounds
Wage:
- $19.00/hour
Benefits
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On-Site Fun
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Free standby Adventure Tours (taxes and eco fee apply)
- Bear Watching
- Whale Watching
- Remote Kayaking
- Hot Springs Cove
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20% off private Adventure Tours (blackout dates apply)
- Guided Fishing
- Remote Floating Sauna
- Ultimate Adventure
- Discount on all retail, at cost + 20%
- Friends and Family rate on hotel rooms
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Free standby Adventure Tours (taxes and eco fee apply)
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Staff Accommodations
- Shared staff housing for full-time employees
- Shared and private rooms based on availability
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Discounts
- 40% off food at Shed + Shelter Restaurants (dine-in only)
- 50% stand by rate on Harbour Air flights Tofino → Vancouver
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Health + Wellness
- Free access to our on-site gym (Tuff Fit)
- WorkSafe BC COR employer
- Extended health and dental benefits for full-time employees
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Growth + Development
- First-Aid
- Cross-departmental training
- Professional development funding
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Engagement + Financial
- Employee Recognition Program
- Staff Committee
- Seasonal team social events
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Referral Incentive
- $50 entry level
- $75 supervisor
- $100 manager
Equality, Inclusion + Diversity Policy
Tofino Resort + Marina is committed to an inclusive workforce that fully represents different cultures, backgrounds, and viewpoints. We are devoted to creating a welcoming, safe, and supportive environment for all. It is our policy to provide equality and fairness to all in our employment and not provide less favourable facilities or treatment on the grounds of age, disability, gender expression or identity, sexual orientation, race, ethnicity, colour, nationality, socio-economic background, pregnancy, religious beliefs, or any other aspect of one’s identity. We believe that a diverse workforce is a strong workforce, and we welcome you to bring your unique perspective to our team!
