Join our team
From front desk employees to adventure guides and housekeeping experts, Tofino Resort + Marina is brimming with activity and opportunity – and lots of amazing employee perks.
If you’re a service-oriented professional or simply a people person, please submit your application via our online form right here or below each available position.
By submitting an application you are attesting that the information given is accurate. Thank you to all that apply, please note only applicants selected for an interview will be contacted.
Visa Requirements: You must be legally eligible to work in Canada. Tofino Resort + Marina is unable to assist candidates in obtaining Canadian work authorization.
Career Opportunities
Job Description
- Guide various adventure and wildlife tours such as bear watching, whale watching, the Ultimate Adventure, Hot Springs Cove, and the Remote Floating Sauna
- Provide outstanding customer service
- Prepare and maintain vessels and all associated equipment
- Follow highest level of safety standards while operating tours
- File maintenance log reports when needed and maintain open communication with Guide Supervisor to ensure issues are resolved immediately
- Follow Transport Canada and TRM’s rules and standard operating procedures, including spill response guidelines
- Consistent and efficient communication with Adventure + Marine Operations office regarding scheduling and trips
Job Requirements/Qualifications
- SVOP, MED A3, Marine Basic First Aid, CPR, and ROC-M necessary
- Experience guiding marine tours and driving small vessels necessary
- Punctual, organized, reliable, and effective communication skills
- Physically fit and capable of lifting up to 50lbs
- Knowledge of Clayoquot Sound and local flora and fauna a tremendous asset
- Genuine passion for eco-tourism and willingness to become a steward of the surrounding land and waters
Wage:
- $22-$44/hour based on experience
Job Description:
- Clean hotel rooms daily
- Provide stayover service for guests
- Adhere to high standards of room cleanliness and organization
- Maintain, clean, and stock housekeeping storage rooms
- Maintain, clean, and stock housekeeping carts
- Maintain and clean Resort property and common grounds
- Assist in the Resort Laundry Section when required
Job Requirements/Qualifications:
- Previous housekeeping experience an asset but not required
- Cell phone with Canadian phone plan to communicate with team during work
- Strong communication and organizational skills required
- Comfortability cleaning pet-friendly rooms
- Ability to reach, bend, stoop and frequently lift up to 40 pounds
- Interest in learning and growing within the hospitality and tourism industries
Wage
- $19/hour
Job Description:
- Process guest arrivals and departures, including all necessary payments
- Maintain full comprehensive knowledge of room locations, features, rates, packages, and property offerings
- Book and accurately describe all Marina and Adventure Centre offerings
- Effectively handle, investigate, and resolve guest concerns in a professional and timely manner
- Handle phone, email, and online reservations and inquires
- Interact effectively with Guests and Staff to create a positive and cohesive Resort experience
- Attend to room requests when maintenance technicians or housekeepers are not available
- Process gift cards and retail shop sales
Job Requirements/Qualifications:
- Previous Front Desk or Guest Services experience an asset
- Pleasant personality and excellent personal presentation
- Computer knowledge in Microsoft Office programs
- Experience with Webrez PMS, Givex and Shift4 an asset
- Flexibility with shifts required
- 8 hour shifts typically begin at 7am or 3pm
Wage:
- $19/hour
On-site fun
- Free standby Adventure Tours, taxes and eco fee apply
- Bear Watching
- Whale Watching
- Remote Kayaking
- Hot Springs Cove
- 20% off Private Adventure Tours, blackout dates apply
- Guided Fishing
- Remote Floating Sauna
- Ultimate Adventure
- Discount on all retail, at cost + 20%
- Friends and Family rate on hotel rooms
staff accommodation
- Shared staff housing for full-time employees
- Shared and private rooms based on availability
Health and Wellness
- Free access to our onsite gym (Tuff Fit)
- WorkSafe BC COR employer
- Extended health & dental benefits for full-time employees
Enjoy Tofino
- 40% off food at Shed + Shelter Restaurants (dine-in only)
- 50% stand by rate on Harbour Air flights Tofino → Vancouver
Growth + Development
- First-Aid
- Cross-departmental training
- Professional development funding
Engagement + Financial
- Employee Recognition Program
- Staff Committee
- Seasonal team social events
- Referral Incentive
- $50 entry level
- $75 supervisor
- $100 manager
Equality, Inclusion + Diversity Policy
Tofino Resort + Marina is committed to an inclusive workforce that fully represents different cultures, backgrounds, and viewpoints. We are devoted to creating a welcoming, safe, and supportive environment for all. It is our policy to provide equality and fairness to all in our employment and not provide less favourable facilities or treatment on the grounds of age, disability, gender expression or identity, sexual orientation, race, ethnicity, colour, nationality, socio-economic background, pregnancy, religious beliefs, or any other aspect of one’s identity.
We believe that a diverse workforce is a strong workforce, and we welcome you to bring your unique perspective to our team!
