Creating Unforgettable Experiences
From front desk employees to adventure guides and housekeeping experts, Tofino Resort + Marina is brimming with activity and opportunity… and lots of amazing employee perks. If you’re a service-oriented professional or simply a people person, please submit your application via our online form or below each available position.
Employer of the Year + Business of the Year Awards by the Tofino Chamber of Commerce
Tofino Resort + Marina is honoured to be named Employer of the Year in 2024 and Business of the Year in 2025 by the Tofino Chamber of Commerce. These awards recognize our incredible team, our commitment to creating a supportive and rewarding workplace, and our deep connection to the Tofino community.
We’re proud to grow alongside this place we call home by supporting local partnerships, sustainability initiatives, and experiences that celebrate the West Coast.
Current Opportunities
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Adventure Host (seasonal, May-October)
Job Overview
Join our dynamic team at the Marine Adventure Centre as an Adventure Host! In this exciting customer service role, you’ll be responsible for promoting and selling a variety of outdoor experiences, including whale watching, bear watching, the remote floating sauna, sea kayaking, guided fishing tours, hot springs cove, and the Ultimate Adventure. We’re looking for an enthusiastic individual who is passionate about eco-tourism and who thrives on engaging guests and creating memorable experiences. If you love sharing your knowledge of the great outdoors and enjoy a fast-paced, adventure-filled work environment, this is the perfect opportunity for you!
Job Description
- Provide outstanding customer service
- Maintain excellent knowledge of Resort and Adventure Centre offerings
- Answer guest inquiries about adventure tours in person, via email, and over the phone
- Assist guests with waiver completion and floatation devices
- Monitor VHF Radio 66Alfa, check in with boat captains at regular intervals
- Harbour Air flight check-ins + bookings
- Moorage check-ins and bookings
- Administer Tuff Fit gym memberships
- Daily POS Transactions
- Organize and re-shelve merchandise daily, maintain current product knowledge
- Assist in retail inventory and on dock as required
Job Requirements/Qualifications
- Excellent customer service skills required
- Cash handling experience required
- Eco-tourism/marine/hospitality background an asset
- Willingness to learn and grow within eco-tourism and hospitality industry
- Strong sales skills
- Ability to multi-task in a busy work environment
- Ability to reach, bend, stoop and frequently lift up to 40 pounds
Wage
- $19/hour
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Marina Supervisor
Job Overview
Join our dynamic team at the Marine Adventure Centre as the Marina Supervisor! Reporting to the Marine Division Manager, the Marina Supervisor is responsible for performing and overseeing all daily land-related aspects of the marina and Adventure Center while on duty. Strong marine and admin skills are essential in this role. This is a great position for someone looking to grow into a management position in the tourism industry. If you love sharing your knowledge of the great outdoors and enjoy a fast-paced, adventure-filled work environment, this is the perfect opportunity for you!
Job Description
- Assist in training and monitoring performance standards for the Adventure Centre Team
- Delegate daily duties to Adventure Hosts and Dock Hands
- Assist with scheduling and adjust daily as operations dictate
- Maintain excellent knowledge of all resort and marina offerings
- Ensure the docks and marine office are always kept clean and tidy, and free of hazards
- Maintain strong knowledge of company and government regulations related to marine operations
- Answer guest inquiries about adventure tours in person, via email, and over the phone
- Tie off float planes and boats
- Facilitate a first-class guest experience for moorage, tour and Harbour Air reservations
- Maintain a positive relationship with annual moorage holders and address concerns as required
- Operate VHF radio to communicate with captains
- Customer service
- Administrative tasks, process bookings, email and telephone communication, payment processing
- Coordinate vessel arrivals and departures
- Weekly 1-on-1s with management to ensure smooth departmental operations
- Light duty maintenance and fish processing
Job Requirements/Qualifications
- Passion for the ocean
- Strong knowledge of boating practices, ecotourism, sales and customer relations
- Comfortable using a variety of computer software
- Strong communication and interpersonal skills
- Be able to reach, bend, stoop and frequently lift up to 40 pounds
- Comfortable working a variety of shifts including evenings (summer season) and weekends
Suggested Certifications
- SVOP
- MED-A3
- ROC-M
- Standard First Aid
- Marine First Aid
Wage
- $21-$23/hour based on experience
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Fishing Guide
Job Overview
Join our team as a Fishing Guide for the Summer 2026 season! This exciting role is perfect for individuals who are passionate about fishing and enjoy sharing their knowledge with others. As a Fishing Guide, you will lead groups of anglers on fishing excursions in our Kingfisher, Boston Whaler, and Bridgeview along Tofino’s rugged coast. Providing our guests with an unforgettable experience while ensuring safety and enjoyment is top priority. Your leadership and communication skills will be essential in educating clients about fishing techniques, local wildlife, and environmental conservation.
Season expectation April 1 – September 30, 2026
Job Description
- Guide full day (8h) and half day (5h) fishing charters
- Educate guests on fishing techniques, equipment usage, and local fish species
- Piloting vessels with maximum 600hp (twin screw)
- Preparation and daily basic maintenance of equipment for trips
- Executing best practices on fish handling, harvesting, and processing
- Be well versed in company and industry standards
- Guides paid biweekly, based on number of trips guided. No tip pooling
Job Requirements/Qualifications
- SVOP, MED A3, Marine Basic First Aid & CPR and ROC-M certification required
- Strong customer service skills with the ability to engage and educate guests
- Positive and self-motivated, able to work well independently and cooperatively with coworkers
- Punctual, organized, reliable with effective communication skills
- Thorough understanding of BC saltwater fishing practices
- Minimum 1 year experience as fishing captain
- Ability to work outdoors in various weather conditions
- Desire to be a steward of the environment – Knowledge of Clayoquot Sound a bonus
Wage
- $33/hour
If you are enthusiastic about fishing and enjoy working with people, we encourage you to apply for this rewarding opportunity as a Fishing Guide for the Summer 2026 season!
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Housekeeping Manager (Year-Round)
The Housekeeping Manager at Tofino Resort + Marina oversees the daily operations of the housekeeping department, ensuring that guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness and presentation. This role includes supervising and training staff, managing schedules, monitoring inventory and supplies, and coordinating with other departments to maintain smooth operations. The manager also serves as a key point of contact for guests, addressing questions, requests, and complaints promptly and professionally to ensure a positive guest experience. The ideal candidate is detail-oriented, organized, and experienced in leading a team in a fast-paced hospitality environment. This position is full-time, year-round, on-site at 634 Campbell Street, Tofino, BC.
Job Description
- Implement and maintain housekeeping procedures and training checklists; ensure adherence by all staff.
- Train, motivate, and supervise the housekeeping team to maintain high performance and engagement.
- Monitor guest satisfaction, address feedback efficiently, and resolve complaints promptly.
- Develop and manage budgets, control labour costs, and conduct inventory checks to maintain appropriate PAR levels.
- Conduct interviews, onboarding, coaching, and performance reviews for housekeeping staff.
- Create weekly housekeeping schedules and approve hours in payroll software.
- Collaborate with the Maintenance Manager to address room deficiencies.
- Coordinate with vendors and suppliers, focusing on cost-effective, high-quality products.
- Participate in team meetings, promote an open-door policy, and foster a positive work environment.
- Ensure consistent compliance with policies, standard operating procedures, and identify areas for operational improvement.
- Perform room checks, common area walkthroughs, and assist with cleaning guest rooms as required.
Job Requirements/Qualifications
- Prior housekeeping management experience, one year preferred.
- Minimum 3 years housekeeping operations experience.
- Occupational first aid required.
- College or University level education required.
- Excellent time management and delegation skills.
- Highly organized and great attention to detail.
- Ability to create, and adhere to a detailed budget.
- Outstanding interpersonal skills with proven ability to lead a team and manage conflict.
- Must be flexible in days available to work based on operations.
- Language of work is English.
Wage
- $36.60/hour with annual bonus structure.
Benefits
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On-Site Fun
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Free standby Adventure Tours (taxes and eco fee apply)
- Bear Watching
- Whale Watching
- Remote Kayaking
- Hot Springs Cove
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20% off private Adventure Tours (blackout dates apply)
- Guided Fishing
- Remote Floating Sauna
- Ultimate Adventure
- Discount on all retail, at cost + 20%
- Friends and Family rate on hotel rooms
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Free standby Adventure Tours (taxes and eco fee apply)
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Staff Accommodations
- Shared staff housing for full-time employees
- Shared and private rooms based on availability
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Discounts
- 40% off food at Shed + Shelter Restaurants (dine-in only)
- 50% stand by rate on Harbour Air flights Tofino → Vancouver
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Health + Wellness
- Free access to our on-site gym (Tuff Fit)
- WorkSafe BC COR employer
- Extended health and dental benefits for full-time employees
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Growth + Development
- First-Aid
- Cross-departmental training
- Professional development funding
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Engagement + Financial
- Employee Recognition Program
- Staff Committee
- Seasonal team social events
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Referral Incentive
- $50 entry level
- $75 supervisor
- $100 manager
Equality, Inclusion + Diversity Policy
Tofino Resort + Marina is committed to an inclusive workforce that fully represents different cultures, backgrounds, and viewpoints. We are devoted to creating a welcoming, safe, and supportive environment for all. It is our policy to provide equality and fairness to all in our employment and not provide less favourable facilities or treatment on the grounds of age, disability, gender expression or identity, sexual orientation, race, ethnicity, colour, nationality, socio-economic background, pregnancy, religious beliefs, or any other aspect of one’s identity. We believe that a diverse workforce is a strong workforce, and we welcome you to bring your unique perspective to our team!
